At Clay Cup we ship to Australia and the United States using Australia Post. We charge a flat rate of $10AUD for shipping within Australia and $30AUD for shipping to the US.
After placing your Clay Cup order, please allow 3 business days for us to get your Clay Cup ready for shipping. When we ship your order, you'll receive an email with the tracking number. Shipping within Australia is between 2 and 5 business days and shipping to the US is between 10 and 14 business days. You can track your shipping with your tracking number here.
While we don't accept returns or exchanges, if your Clay Cup is damaged during shipping please reach out to us within 48 hours of delivery. Please see our returns page for more information.
We believe in minimising waste, so we ship our products in recycled and reused boxes. We encourage you to reuse the packaging after you've received your order to help reduce waste and protect the planet.